Everything You Need To Know

Farm and Animal Welfare

All our produce is 100% organic however not all our animals are reared on Coombe Farm, therefore we use organically certified farms that are specialists in rearing the animals they have. Our venison comes from deer reared on beautiful ancient parkland in Somerset. Our organic turkeys come from farms in Devon where they carefully select slow growing breeds that reach full maturity naturally. Our organic duck comes from a poultry specialist with 40 years of experience, based in Devon's Blackdown Hills Our salmon is slightly different, we use JCS Salmon Specialist based in Scotland, they rear the highest quality organic salmon and we want our customers to have the best.
Our lamb and beef is 100% grass-fed. In regards to our pork, they are all fed with organic grain, pigs will rummage amongst the ground however they will not consume enough grass to maintain a suitable diet, this is also the same for the poultry. Our venison is fed majority grass however where they are reared spelt is produced so they are fed the husk that is taken off the pearled spelt because there is nutritional value in it otherwise it would go to waste.
Coombe Farm Organic is certified by the Soil Association www.soilassociation.org, the UK's largest organic certification body. We are not only proud of this but we want to go further. At Coombe Farm, we not only believe in sustainability - we live it.

Organic food is food which is produced using environmentally and animal-friendly farming methods on organic farms. These methods are legally defined and any food sold as 'organic' must be strictly regulated.

Organic farming recognises the direct connection between our health and how the food we eat is produced. Artificial fertilisers are banned and farmers develop fertile soil by rotating crops and using compost, manure and clover.

Organic animals enjoy the very highest welfare standards – they are truly free-range and have plenty of space and access to fields. For more information please have a look at www.soilassociation.org/whatisorganic.

Products and Cooking

You will find all the ingredients on the relevant product pages.
Use by dates can be found on the packagaing of your meat, we advise to cook and eat the produce by this date or freeze to enjoy later. This applies to all lines, excluding previously frozen produce (which will be labelled and listed as such) and must be consumed within 3 days of receiving it.
We don’t recommend it; it is better to defrost the produce before cooking.
Yes, once you have cooked the produce and allowed to cool you can then freeze the leftovers.

Delivery and Orders

We currently deliver to Mainland UK only. This specifically excludes postcodes EI (Ireland), ZZ75 (Ireland), BT (Northern Ireland), JE (Jersey), GY (Guernsey), IM (Isle of Man), KA27 (Isle of Arron), HS (Outer Hebrides) and AB31 - AB35, AB41 - AB54 (Aberdeen), AB36 – AB38, AB55 - AB56, HS1 – HS9, IV1 – IV63, KW0 – KW14, PH19 – PH29, PH32 – PH33, PH45 – PH48 (Northern Highlands) and FK17 – FK21, KA28, PA20 – PA78, PH30 – PH31, PH34 - PH44, PH49 – PH50 (Argyll), KA27 (Arran) and ZE1 – ZE3 (Orkney Shetland).
We deliver our boxes Tuesday – Saturday every week. You will be able to see the next available delivery date when you check out.
Delivery costs £4.95, Tuesday - Friday, or is free for orders over £120. Saturday delivery is £6.95, If you need your order before 12 pm on your selected delivery date please select our Pre 12 pm option, there is an additional charge for this service, (Weekday's £7.95 & Saturday £8.95)
No, to abide by current social distancing regulations our courier will leave your box on your doorstep and sign on your behalf. On the morning of your delivery date, our courier will send you a text message or email, with an hourly time slot for delivery so you know when to expect your box.
We have a minimum order value of £50.
We use insulated packaging and gel ice-packs to maintain a controlled temperature druing transit and ensure your order reaches you at optimum temperature.
At Coombe Farm, we believe in sustainability.

All our packaging including the cardboard box, paper pulp insulation, ice packs, and vacuum packs you receive are recyclable.

Payment

We accept all credit and debit cards except American Express. You can also checkout using PayPal.
Yes, it is very safe to pay online using our website as we use the latest security standards and do not save any bank details.
When you are checking out there is a designated box for entering your code into to receive your discount.
Unfortunately, we cannot accept returns for our products due to nature. However, if you are unhappy with your product please contact our customer service to sort out any problems.