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Contact Us

Everything You Need To Know


Farm and Animal Welfare

  • All our produce is 100% organic however not all our animals are reared on Coombe Farm, therefore we use organically certified farms that are specialists in rearing the animals they have. Our beef, lamb, chicken, geese, rose veal and pork are all reared on our farm at HQ. Our venison comes from deer reared on beautiful ancient parkland in Somerset. Our organic turkeys come from Walters Turkeys in Berkshire where they carefully select slow growing breeds that reach full maturity naturally. Our organic duck comes from a poultry specialist with 40 years of experience, based in Devon's Blackdown Hills Our salmon is slightly different, we use JCS Salmon Specialist based in Scotland, they rear the highest quality organic salmon and we want our customers to have the best. 

  • Our lamb is 100% grass-fed. Our beef is 85% grass-fed but throughout their lives, they are supplemented with 15% grain, however, it isn’t a processed grain, it is made up of our homegrown organic crops. The reason we feed our beef our homegrown grain is for welfare reasons because throughout their life they may need a little helping hand. The regulations towards calling the animals ‘grass-fed’ is that they must be 85% or more, as our beef is we call them grass-fed. In regards to our pork, they are all fed with organic grain, pigs will rummage amongst the ground however they will not consume enough grass to maintain a suitable diet, this is also the same for the poultry. Our venison is fed majority grass however where they are reared spelt is produced so they are fed the husk that is taken off the pearled spelt because there is nutritional value in it otherwise it would go to waste.

  • Coombe Farm Organic is certified by the Soil Association, the UK's largest organic certification body. We are not only proud of this but we want to go further. At Coombe Farm, we not only believe in sustainability - we live it.

    Organic food is food which is produced using environmentally and animal-friendly farming methods on organic farms. These methods are legally defined and any food sold as 'organic' must be strictly regulated.

    Organic farming recognises the direct connection between our health and how the food we eat is produced. Artificial fertilisers are banned and farmers develop fertile soil by rotating crops and using compost, manure and clover.

    Organic animals enjoy the very highest welfare standards – they are truly free-range and have plenty of space and access to fields. For more information please have a look at

Products and Cooking

  • You will find all the ingredients on the relevant product pages.

  • Your products will last in the freezer until their best before date, the product you put in your fridge needs to be consumed with 5 days once it has fully defrosted.

  • We don’t recommend it; it is better to defrost the produce before cooking.

  • Yes, once you have cooked the produce and allowed to cool you can then freeze the leftovers.

Delivery and Orders

  • We deliver across mainland Britain. This specifically excludes postcodes EI (Ireland), ZZ75 (Ireland), BT (Northern Ireland), JE (Jersey), GY (Guernsey), IM (Isle of Man), KA27 (Isle of Arron), FK(17-21) (Parts of Falkirk), HS (Outer Hebrides) and AB (3-8) (Parts of Aberdeen), because we cannot guarantee your box will arrive with you in time for the products to still be frozen.

  • We deliver our boxes Tuesday – Saturday every week. Usually, if you place your order before 12pm we can process and deliver your box to you within 24 hours (we can only process a certain number of orders a day once we reach our limit some days won't be available). You will be able to see the next available delivery date when you check out.

  • Delivery costs £3.95, Tuesday - Friday, or is free for orders over £100. Saturday delivery is £5.95, If you need your order before 12 pm on your selected delivery date please select our Pre 12 pm option, there is an additional charge for this service, (Weekday's £6.95 & Saturday 7.95)

    Click and Collect is free. Please use the following code LOCAL10 when you order for a 10% discount.

  • No, to abide by current social distancing regulations our courier will leave your box on your doorstep and sign on your behalf. On the morning of your delivery date, our courier will send you a text message or email, with an hourly time slot for delivery so you know when to expect your box.

  • We have a minimum order value of £40.

  • Our products will stay frozen for up to 30 hours. When you receive your order, you can simply put the products in the freezer or put them in the fridge to defrost.

  • At Coombe Farm, we believe in sustainability. 

    All our packaging including the cardboard box, paper pulp insulation, ice packs, and vacuum packs you receive are recyclable. 


  • We accept all credit and debit cards except American Express. You can also checkout using PayPal.

  • Yes, it is very safe to pay online using our website as we use the latest security standards and do not save any bank details.

  • When you are checking out there is a designated box for entering your code into to receive your discount.

  • Unfortunately, we cannot accept returns for our products due to nature. However, if you are unhappy with your product please contact our customer service to sort out any problems.

Can't Find The Answer?

If you cannot find the answer to your question and would like to speak to someone contact us and we will be happy to help.


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Overhead photo of Coombe Farm

Want to know a little bit more about where your food is coming from?

Discover more about how we farm, and how we source produce to complete our range of organic beef cattle, pigs and sheep over on our livestock pages.

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