WHERE DO YOU DELIVER?
We currently deliver to Mainland UK only. This specifically excludes postcodes EI (Ireland), ZZ75 (Ireland), BT (Northern Ireland), JE (Jersey), GY (Guernsey), IM (Isle of Man), KA27 (Isle of Arron), FK(17-21) (Parts of Falkirk), HS (Outer Hebrides) and AB (3-8) (Parts of Aberdeen). because we cannot guarantee your box will arrive with you in time for the products to still be frozen.
If you are local, with a BA, EX, DT, or TA postcode, you can click and collect from our shop here at the farm. Use LOCAL10 for a 10% Discount!*
*Code cannot be used in conjunction with other codes including loyalty points.
WHEN DO YOU DELIVER?
We deliver our boxes Tuesday – Saturday every week. If you place your order before 12 pm we can usually process and deliver your box to you within 24 hours or your preferred day.
Click & Collect orders will be available between 10 am & 4 pm on your preferred day.
WHAT IS THE DELIVERY CHARGE?
Delivery costs £3.95, Tuesday - Friday, or is free for orders over £90. Saturday delivery is £5.95, If you need your order before 12 pm on your selected delivery date please select our Pre 12 pm option, there is an additional charge for this service, (Weekday's £6.95 & Saturday £8.95)
Click and Collect is free.
DO I HAVE TO BE HOME WHEN YOU DELIVER?
No, when you go through the checkout there is a designated box to write any delivery notes. We would advise that you choose somewhere in the shade so it stays cool, especially through the summer. On the morning of your delivery date, our courier will send you a text message or email, whichever you prefer with an hourly time slot for delivery so you know when to expect your box. They can deliver without contact if you are self-isolating.
IS THERE A MINIMUM ORDER VALUE?
We have a minimum order of £40.
HOW LONG WILL MY ORDER STAY FROZEN?
Our products will stay frozen for up to 30 hours. When you receive your order, you can simply put the produce in the freezer or put it in the fridge to defrost.
IS YOUR PACKAGING RECYCLABLE?
At Coombe Farm, we believe in sustainability and so all of the packaging you receive is recyclable.